Customer Reviews

ASTA – the American Society of Travel Agencies
Russian Visa Online is owned by Express to Russia, TravExpress Ltd and is a member of ASTA (the American Society of Travel Agents). Offering excellent customer service is extremely important to us. We promise to give our all to offer you the best service possible and to make your time in Russia a wonderful experience. Below are some things our past clients have said about our services. We also have past customers who are willing to talk about their experiences with our company. If you would like these references, please contact us and we will put you in touch.

I found the service reliable and quick, the responses were prompt and profound. I would recommend your company to my friends

Natalia, Russia

I had a grateful experience with Express to Russia services, the invitation letter helped to enjoy a lifetime trip to Russia, Thank you

Bertin Contreras, Mexico

Thank you, Express to Russia! Absolutely essential in helping me obtain a Russian visa. Affordable, fast and expert staff.

Janet DiPaolo, USA

My business trip went very well without issues. The exit stamp officer was rather intense in examination of all paperwork (he actually gave an elderly couple in front of me in line a lot of trouble). I got the standard look over and then waved through to my flight. My Wife is Russian so we of course will be returning home when we can. Thank you for the efficient documents.
Hopefully we can do much more business in this wonderful country called Russia.

Vern Lehman, USA

Thank you for the excellent job. The whole process for my visa invitations went on really fast, for a correct price and without any trouble. I will definitely come back to you for my future trips. Best regards.

Luca Schnarrenberger, Switzerland

Our visas (letters of invitation) and train tickets, booked through Express to Russia, were processed efficiently and we had no problems when using them (to get our Russian visas and when catching the trains) - The train rides from Helsinki to St Petersburg and then Moscow are fabulous in winter by the way - The letters of invitation were really helpful, particularly as it enabled us to make our own bookings for accommodation (online before) and tours (when in St Petersburg and Moscow), which saved us a lot of money and gave us the flexibility we wanted. Definitely would recommend Express to Russia.

Allister Hill, Australia

Dear Asya,

Everything worked perfectly with the visa invitation and my friends enjoyed Moscow.

Have a nice day

Kind regards,

Patrick Blust, Switzerland

I've been to Russia at least 15 times now and I have used Express to Russia for my Visa Invitation Letters for the vast majority of the times I have gone. Their service has always been exceptional even when I have encountered problems, they have been quick to accommodate me. For those of you who have spent a decent amount of time in Russia, you will already know that most Russian companies do not exactly value customer service, but I can say for sure this one does!

Joe Frates, USA

Thanks for your good services ! Keep it up !

Glenn Camilleri, Malta

My daughter Maddy and I used Express to Russia for apartments in Moscow and St. Petersburg, for transfers to and from the airport, for the train between Moscow and St. Petersburg, and for a visa invitation. Your service was excellent, and the apartments were well-located and comfortable. We'll definitely use you again!

Stuart Dunwoody, USA

Always exellent and timely service))) Happy New Year!

Muhsin Alhuraibi, USA

Very reliable company and friendly & helpful people - Anastasia has been very supportive through out the tour. I used the company for visa, apartment, airport pick up and police registration and had no problem at all. Will use their services again if needed.

Mobeen Aslam, UK

Excellent service.

Viggo Hansen, Denmark

Express to Russia did a great job with helping me on my recent trip to Moscow. Thanks.

John Wilkerson, USA

I have used your service three times for obtaining one month tourist visa. Your service is really express, cheap and working solution for obtaining visa to Russia! Voucher was accepted at embassy without problems. Thank you! Next time again with you

Tetrao Tetrix, Czech Republic

Thanks for your great help! We had e very good weekend in Moscow and enjoyed it very much.

Madlen Nicolaisen, Switzerland

You're really good and thank you for the support I received from you.

Aleksander Janik, Poland

We express our warmest thanks to Express to Russia for providing tickets for the Transsiberian Railway from Moscow to Beijing with a stop in Ulan-Bator. Their service was fast, friendly and always correct. They helped us out of the diverse situations we experienced when we applied for visas. The embassy officers required invitations, copy of tickets, stamps and signatures. And this is not easy deliver if you're not prepared when you finally come to the end of the line. Express to Russia provided immideate answer with the right documents, so that we could avoid queing for days. We were impressed, and felt we had made new personal friends in this travel agency.

Paal Mork, Norway

Express to Russia was very effective for the Voucher. I had to make many changes, they always react very quickly. In addition, they are not expensive. I strongly recommends their services! Discover Russia, there is much to see for a single trip!

Alberic Gros, France

Dear Asya, I must say I was extremely impressed with your service and the quality of professionalism of your staff and have already recommended to friends planning to visit Russia soon. I do not mean to offend, but the service is far beyond what I am used to getting in Russia, and it was an unexpected, pleasant surprise. I dealt with a few people in your office, all of whom were extremely professional and would also like to mention specifically the great service from Ekatarina Statsura. She was very patient with me and asnwered all my questions. Best,

Niklas, Germany

Thank you Express to Russia, you guys are great and very efficient!

Lila Shull, USA

Me and my family found the web page Express to Russia reliable and ordered Invitation Letters for Russian Visa via that page. I was pleasantly susprised by online assistance and by speed of Invitation Letters delivery. Amazing! Plus the price is realy convenient, comparing it to prices at some of agents in my country! So this web page will for sure be my first choice next time I need something for Russia. Thank you and wish you further success in doing your business!!

Mojca Cesnik, Slovenia

Asya,

We appreciate the assistance Express to Russia gave us with our invitation letters and would be happy to become a reference for your company.

Regards,

Sara Hill, USA

I used Express to Russia's service on a recent trip to St Petersburg. There are many organizations/companies on the internet offering services to Russia. However, you will never find a more efficient, faster and more personal service than Express to Russia. I will recommend them to anybody taking a trip to Russia. It is the only service i will ever use for all my future trips to Russia

John Pocock, UK

Dear Asya

Thank you. Yes, I liked your prompt service. I am planning to bring my
mom and sister and business partners to Russia later this year. I will
contact your company again for visa.
Thank you very much

Regards

Teruko Okamoto, Japan

Asya,
I really owe your company a great thank you. Within just a few hours of arriving in Russia, we made our way to Red Square. Within minutes one of our group, lost their passport. The next day your company called and told me that someone had found the passport and had called your company. I really appreciate your help and the extra trouble to help get this passport back to us. We visited Moscow briefly and then went to St. Petersburg. We really enjoyed St. Petersburg.
I will be glad to recommend your company.

Let me know how I can help.

Alfred Paul Franks, USA

Hi there, please accept my gratitude for providing me with visa invitation so quickly. I really enjoyed my travel to Russia and it was possible for your superb service. I'll definitely use your service in future. Thank you.

Mohammad Nazmul Ahsan, Australia

Thank you for your cooperation.
I was in time for a letter of invitation receipt, application safely yesterday.
I thank you very much.

Katsuyuki &Ayako, Japan

I received my Business Visa today and would like to Thank You
and your Company VERY much for your good,clear and fast service.
If I Need you again in the future I will defenately use You again and
also I will recommend your company to other Business people that
need to travel to Russia.
Thanks again and Many Good wishes from Sunny Australia,

Bolshoye Spasiba

Chandra F Buffart, Australia

Thanks for your great help each time i am travelling to Russia...keep up your very excellent promt work. I found your online service very cheap and easy to get my invitation done every time!

Clare Muscat Said, Malta

Thank you Dasha,

I had an excellent trip to Russia and the assistance & documentation which 'Express to Russia' provided was efficient and accurate. I will indeed become a fan on Facebook and I look forward to using your services in the future.

Best Regards,

Joel Beaumont, UK

The Express to Russia Service was fantastic and very efficient. I was traveling to Russia from India and they made it super easy to get all the required documents. More so it was very reasonably priced. I would strongly suggest people use this service to go to Russia.

Ryan Valles, India

Visa invitation with out a problem, thx

Laurent Thinnes, Luxembourg

Dear Elena,
City Realty was very efficient in organizing the rental of my appartment and in providing invitations required ro obtain visa. The transportation, with driver Viktor, was also very reliable. Real City is a partner who can be trusted entirely

Erwin Schaer, Switzerland

Hi Elena,

My wife, friends and I were very pleased with the service that you offered and everything went very smoothly – first class. We would definately use you again.

Good luck with your business,

Paul Swindell, UK

Dear Sirs,
I would like to add my ExpresstoRussia review to the long list of commentaries from satisfied customers on your web site. The services I used included hotel reservations, obtaining visa invitation, transfers from and to the airport (SVO), two custom 11 hour day tours to suburban areas north and west of Moscow and a 4 hour city tour in Moscow.

My guide and driver for these trips were Lena and Rashid, respectively, who were very knowledgeable on Russian history, geography and roads. Since my objective was to visit first hand many of the sites of the October-December, 1941 battle of Moscow as would be done with a typical military history travel company, none of which were available over three years of searching the internet which could do an adequate job as described.

The two day tours included visits to: Krasnaya Polyana, Lobnya, Belyy Rast, Yakhroma, Peremilovo, Dmitrov, Rogachevo, Klin, Solnechnogorsk, Zelenograd and Khimki the first day (350 km) and Zhukovka, Perkhushkova, Odintsovo, Golitsyno, Petrishchevo, Mozhaysk, Borodino, Zvenigorod, Istra, Istra Reservoir and Snegiri (Lenino) the second day (another 350 km). The half day in Moscow was a more typical excursion to the usual tourist spots.

I highly recommend your services including the office contacts Liza and Yulia who helped in setting up my itinerary. While the total package may not be inexpensive, your organization has the routine down to a science so newcomers can leave it all to you.
Best regards,

Terry D. Wilson, USA

Excellent visa service: super quick, efficient, friendly! And their invitations are accepted even with the more capricious Russian embassies. Can only recommend.

Wolfgang Sporrer, Austria

The ONLY company to use for Russian Visa services such as invitations. I have used them several times and they are extremely fast and accommodating especially if changes are needed.

Brian V Simblist, USA

Great service from Express Russia for my last trip, made the whole visa business much easier.

Phil Price, UK

Hello Elena,

Arrived back in the States the other day & wanted to take this moment to thank you again for a wonderful tour through the Golden Ring, arranging our train tickets & helping Dianne & I with countless issues regarding our Visas & hotels. Our tour was flawless & both Dianne & I were extremely delighted with Vera our guide & Sasha our driver. Vera was personable & quite knowledgeable with area and went above & beyond to fit in extra visits to various monasteries & convents that were not in our itinerary. Our local guides were equally knowledgeable & a pleasure to have in addition to Vera. Sasha was a careful & cautious driver & always had our safety in mind. I'd gladly recommend you & your agency to any of my friends & family who travel to Russia in the future. Hoping your summer is an enjoyable one. Many thanks!

Best Regards,

Karen Prusakiewicz, USA